At Mona Ainy, we respect your privacy and are committed to protecting your personal information.

We may collect information such as your name, phone number, email address, and shipping address for the purpose of:

• Processing and delivering orders
• Improving customer experience
• Contacting you regarding your orders or promotions

We do not sell or share customer information with third parties except when necessary for shipping, payment processing, or legal requirements.

By using this website, you agree to our Privacy Policy.

Terms & Conditions

By using the Mona Ainy website, you agree to the following terms and conditions:

• All prices are subject to change without prior notice.
• Product images are for illustration purposes only, and slight color differences may occur depending on screen settings.
• We reserve the right to cancel or refuse any order in case of pricing errors or product availability issues.
• Customers are responsible for providing accurate information during checkout.
• Any illegal or unauthorized use of the website is strictly prohibited.

We reserve the right to update or modify these terms at any time without prior notice.

Shipping Policy

We ship orders across all governorates in Egypt through trusted shipping partners.

• Cairo & Giza delivery: 1–3 business days
• Other governorates: 3–5 business days
• Customers are contacted to confirm orders before shipping
• Delivery times may vary during holidays, sales, or high-demand periods

Shipping fees are displayed during checkout.