About
- Home
- About
about mona ainy
Founded in 1983, Mona Ainy has grown from a single vision to a national leader in eyewear, known for excellence, quality, and timeless style.
With decades of expertise, we’re committed to bringing the finest eyewear to customers across Egypt, from classic frames to the latest fashion-forward designs. Each collection is crafted with care, aiming to blend functionality with elegance, allowing our customers to see and be seen in their best light.
Join the Mona Ainy Community
With Mona Ainy, you’re not just buying eyewear; you’re investing in a tradition of quality and innovation.
Our frames are built to last, using high-grade materials and sophisticated designs that elevate any look.
We’re proud to combine craftsmanship with convenience, offering a hassle-free online shopping experience and reliable delivery across Egypt.
Our four established branches ensure that you’re always close to the quality you trust.
our mission
At Mona Ainy, our mission is to redefine eyewear by making it a core part of personal expression and daily comfort.
We believe that everyone deserves quality, style, and reliability in their eyewear, which is why we offer carefully curated collections that suit all ages and lifestyles.
Customer satisfaction is at the heart of our business, and we strive to create a seamless experience from browsing to delivery.
our services
Policy Section for Website
Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect:
- Personal details provided by you (e.g., name, email, address).
- Usage data (e.g., IP address, browser type, pages visited).
How We Use Your Information:
- To provide and improve our services.
- To communicate with you regarding updates, promotions, or inquiries.
- To ensure site security and monitor performance.
Data Security:
We implement robust measures to secure your data against unauthorized access. However, no method of transmission or storage is 100% secure.
Your Rights:
You have the right to access, update, or delete your personal information. Contact us at [info@180eg.com] for assistance.
Terms of Service
By using our website, you agree to comply with the following terms and conditions:
Usage Guidelines:
- You must be at least [13] years old to use our services.
- Do not engage in unlawful, abusive, or harmful activities on our platform.
Limitation of Liability:
We are not responsible for any damages resulting from the use or inability to use our website or services.
Modifications:
We reserve the right to update these terms at any time. Continued use of the website signifies acceptance of the updated terms.
Refund/Return Policy
We aim to ensure customer satisfaction. Please review our refund and return procedures below:
Eligibility for Refund/Return:
- Items must be returned within [14] days of purchase.
- Products must be unused and in their original packaging.
Refund Process:
- Contact our support team at [info@180eg.com]
- Provide proof of purchase and reason for the return.
- Refunds will be processed within [14] business days upon approval.
Exceptions:
- Refunds may be denied if the product is damaged or shows signs of use.
Shipping Policy
We strive to deliver your orders promptly and efficiently. Below are our shipping terms:
Shipping Times:
- Standard shipping: [1 day].
- Expedited shipping: [1-3 days].
Shipping Charges:
- Free shipping on orders with provided promo codes
- Flat rate shipping for orders without promo codes
Order Tracking:
You will receive a tracking number once your order is shipped. Use this number to monitor your package’s progress.
Delays and Issues:
We are not responsible for delays caused by unforeseen circumstances or courier issues. Please contact us at [info@180eg.com] for assistance.
